AI Voice Agent
Urdu and English
Transcript
“میرا آرڈر کہاں ہے؟” Order #4821 is out for delivery and should arrive in about 12 minutes.
Answered without an agentVoice
AI agents
AI agents that speak your customers' language.
Chat and voice agents answer in Urdu and English, resolve routine requests and hand anything complex to a person on your team.
آپ کے گاہکوں سے، اُن کی زبان میں۔
See them work
Real conversations, start to finish.
Three example flows. Names, numbers and tickets are illustrative.
Example conversation
AI Chat Agent
Resolving a billing query
Ayesha
My electricity bill seems wrong this month.
SuperApp AI
Your usage is higher than usual this month. Shall I file a complaint for you?
Ayesha
Yes, please.
SuperApp AI
Done. Ticket #SA-48291 is open, and I'll update you here.
AI Complaint Agent
Routed and escalated automatically
- Complaint receivedAuto
- Classified as billingAI
- Routed to the billing teamRPA
- Response deadline set24h
- Customer updatedSMS
What they do
Four jobs.
Every agent does one of four jobs. Start with the one your customers need most.
01
Answer
Replies to questions any hour, in chat or by voice.
02
Resolve
Logs, sorts and routes problems until they're closed.
03
Sell
Turns questions into orders, bookings and repeat visits.
04
Remind
Follows up so nothing is missed.
See all agents
Answer
- AI Chat AgentAnswers in-app chat in Urdu and English.
- AI Voice AgentTakes spoken questions and answers aloud.
- AI Support AgentHandles common how-to and account questions.
Resolve
- AI Complaint AgentClassifies a complaint and routes it to the right team.
- AI Feedback AgentAsks how it went after every case.
- AI Manufacturing BotHandles dealer, warranty and after-sales queries.
Sell
- AI Sales AgentRecommends products and takes the order.
- AI Booking AgentBooks appointments, visits and tables.
- AI Loyalty AgentTells customers about rewards and offers.
Remind
- AI Payment AgentSends due-date reminders and payment links.
- AI Health AssistantSends appointment and medicine reminders.
- AI Education AssistantShares fee, attendance and exam updates.
Setup
Trained on your answers.
The agent works from your own material, such as FAQs, price lists and policies, so it says what your team would say.
- 01
Share your material
FAQs, price lists and policies you already have.
- 02
Review the answers
Check how the agent replies before customers see it.
- 03
Go live
Switch it on in the app and watch the results on your dashboard.
Guardrails
People stay in charge.
AI handles the routine work. Your team handles the judgement calls.
- Human handoff
- When a question is complex or a customer asks for a person, the conversation passes to your team with its history attached.
- Urdu and English
- Agents understand and reply in both languages.
- Measured, not assumed
- Your dashboard shows how many conversations AI resolved and how many went to people.
- Your data
- We don't sell, rent or trade your data.