SuperApp Pakistan

Pakistan's Digital Powerhouse.

One app for everyday life, and the easiest way for any organisation to serve its customers inside it, with AI that answers in Urdu and English.

Book a demo Get the app

پاکستان کا ڈیجیٹل پاور ہاؤس

For people Everything, in one app.
Super Mall storefront in the SuperApp Shops tab
For organisations Every conversation, measured.
SuperApp Business
Your dashboard
Sample data
Conversations1,204
Answered by AI68%
Open complaints37
Orders212
Conversations, last 24 hours
KarachiLahoreIslamabad

One platform. Everything connected. Built for Pakistan.

  • Live on Google Play
  • AI that answers in Urdu and English
  • SMS, WhatsApp and voice from one console
  • OyeBunny
  • Super Mall
  • OmniConnect
  • WhatsApp
  • SMS
  • Voice

Who it's for

Whoever you serve, start here.

Three ways organisations put SuperApp to work.

Small and medium businesses

Sell and reply without building an app

Open a storefront inside SuperApp and let your own AI ChatBot answer customers, even at 2 a.m.

For businesses

Enterprise

Connect every customer channel once

Run SMS, WhatsApp and voice from one console, linked to your core systems through OmniConnect.

See the platform

Government

Every citizen request, tracked to closure

Send alerts, take complaints and route each one to the right department automatically.

Citizen services

How it works

From first message to closed ticket.

Three steps, on one platform.

See the platform
  1. 01

    Customers find you

    Your storefront or service sits inside SuperApp, alongside OyeBunny, Super Mall and the other services in the app.

  2. 02

    AI answers in Urdu and English

    Your AI ChatBot handles the common questions and hands anything complex to a person on your team.

  3. 03

    You see everything

    Orders, conversations and complaints land on one dashboard, so you can see what's working.

AI agents

AI agents that speak your customers' language.

Chat and voice agents answer in Urdu and English, resolve routine requests and hand anything complex to a person on your team.

  • Human handoff

    Complex questions pass to your team with the history attached.

  • Urdu and English

    Agents understand and reply in both languages.

  • Measured, not assumed

    Your dashboard shows what AI resolved and what went to people.

Meet the agents
AI Chat Agent
Resolving a billing query
Example conversation
Ayesha
My electricity bill seems wrong this month.
SuperApp AI
Your usage is higher than usual this month. Shall I file a complaint for you?
Ayesha
Yes, please.
SuperApp AI
Done. Ticket #SA-48291 is open, and I'll update you here.

For everyone else

One app for the whole day.

Food, shopping and bills, with an assistant that speaks Urdu and English.

  • Eat

    Order from OyeBunny and follow your rider live.

  • Shop

    Browse Super Mall and other stores in the Shops tab.

  • Pay

    Pay bills and shops without leaving the app.

Get the app See what's inside
OyeBunny food delivery in the SuperApp Apps tab

Your data

Handled plainly, in writing.

Three commitments from our privacy policy.

Read the privacy policy

We don't sell your data.

We don't sell, rent or trade it to third parties.

Protected by design.

Secure servers, encrypted communication and controlled internal access.

No sharing without consent.

We don't share your data with WhatsApp, Meta or mobile operators without your consent.

See SuperApp working for your customers.

Book a demo Get the app