Platform

One platform for every customer conversation.

SuperApp gives your customers an app, your team one inbox and your managers one dashboard. Adopt one layer at a time; they all share one identity and one data layer.

Book a demo See how it works

In the app today

Real screens, not mock-ups.

Five screens from the SuperApp Android app on Google Play.

SuperApp Chats tab listing AI ChatBots
AI ChatBotChats Message organisations' AI ChatBots from one Chats tab.

How it works

Launch, automate, measure.

Most teams start with one step and add the rest as they grow.

  1. 01

    Launch your mini-app

    Put your storefront or service inside SuperApp, under your own name, without building an app of your own.

  2. 02

    Automate conversations

    AI agents and automated messages answer, route and follow up, and a person steps in when needed.

  3. 03

    Measure what happens

    Conversations, orders and complaints roll up into one dashboard your managers can act on.

The layers

Six layers, one data layer underneath.

Each layer works alone. Together they share customers, context and reporting.

Six layers ยท one data layer

  1. 01

    Consumer app

    The Android app where people find you, order, pay and ask for help.

    ExampleOyeBunny and Super Mall run here today.

  2. 02

    Business tools

    Your storefront, campaigns and complaint desk in one console.

    ExampleEvery complaint becomes a ticket with an owner.

  3. 03

    AI agents

    Chat and voice agents that answer in Urdu and English and hand off to people.

    ExampleFour jobs: answer, resolve, sell and remind. Meet the agents

  4. 04

    Automation (CPaaS and RPA)

    Send SMS, WhatsApp and voice messages from your own systems (CPaaS, communications platform as a service), and let software handle routing and approvals (RPA, robotic process automation).

    ExampleA complaint is routed and the customer is told by SMS.

  5. 05

    OmniConnect integrations

    Connect your ERP, CRM and payment systems once, and every channel uses them.

    ExampleSee the integrations below.

  6. 06

    Data dashboards

    One view of conversations, complaints and AI resolution rate.

    ExampleFigures are yours; we show sample data on this site.

OmniConnect

Connect your systems once.

OmniConnect links SuperApp to the systems you already run, so an order, payment or complaint is never keyed in twice.

  • ERP

    Stock, orders and invoices

  • CRM

    Customer records and history

  • Payments

    Collections and refunds

  • Delivery

    Rider and shipment status

  • Public-sector systems

    Citizen records and case files

  • Hospital and school systems

    Appointments, results, fees

  • Legacy systems

    Through files or custom connectors

Security

Security, in writing.

What our published privacy policy commits to today.

Powered by SuperNizam

Read the privacy policy
  • Secure servers and encrypted communication
  • Controlled internal access
  • Audit and governance through SuperNizam
  • Monitoring for unauthorised access

Walk through the architecture with our team.

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